Privacy Policy (PDPA Compliant – Thailand)
myrrh.Resort is committed to protecting your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. This policy explains how we collect, use, and protect your personal data when you interact with us.
1. Collection of Personal Data
We may collect personal information directly from you through booking forms, online reservations, or other communications. This includes:
- Name, phone number, email address
- National ID or passport number (as required by law)
- Address, nationality, and travel information
- Booking preferences and stay history
- Payment details (used for billing purposes only)
- Pet accommodation requests (if applicable)
2. Purpose of Data Collection
We use your personal data for the following purposes:
- To confirm and manage your reservation
- To comply with legal obligations (e.g. reporting guest information to authorities)
- To provide personalized guest services during your stay
- To send you updates, offers, or newsletters (only with your consent)
- To improve our service quality and guest experience
3. Disclosure of Personal Data
We do not sell or share your personal data with third parties. Your data may be shared only with:
- Government authorities as required by law
- Trusted service providers (e.g., payment processors or booking platforms) under strict confidentiality agreements
4. Data Retention
Your personal data will be retained only for as long as necessary to fulfill the purpose it was collected for, or as required by applicable law.
5. Your Rights under PDPA
Under the PDPA, you have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to withdraw consent at any time (if processing is based on consent)
- Right to request data deletion or suspension of use
- Right to object to certain processing of data
You can exercise these rights by contacting us directly.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
7. Cookies and Tracking
Our website may use cookies to enhance user experience and track website usage statistics. You can disable cookies via your browser settings if you prefer.
8. Contact Us
If you have any questions or would like to exercise your rights under PDPA, please contact us at:
📧 Email: info@myrrh-resort.com
📞 Phone: +66 62 539 4500
myrrh.Resort
Committed to responsible and respectful data handling.
Last updated: 24 May 2025